Skip to content

Customer support

Last updated October 2, 2026

We're here to help with setup, billing and anything else about RingMarshal.

Contact us

  • Email: support@ringmarshal.com — we answer within one business day.
  • Signed-in customers: Settings → Billing for invoices, payment details and cancelling.

Common questions

How do I cancel? Settings → Billing → Manage card & invoices. Your plan stays active until the end of the period you've paid for. See cancellation & refunds.

A customer wants to stop getting messages. They can reply STOP at any time; we stop messaging them immediately on that channel.

Something looks wrong with a booking or a message. Open the conversation in your Inbox and use "Take over" — the assistant pauses on that conversation — then email us with the date and time so we can look into it.

RingMarshal is operated by Decamount Technologies Private Limited.